Non-Consensual Filming in the Workplace

In a digital age where social media content can be shared in seconds, non-consensual filming in the workplace is becoming a serious legal concern. From retail workers filmed by customers to employees recorded by colleagues without consent, these incidents can cause distress and breach of trust.

The Impact of Non-Consensual Filming

Front-line staff in retail, hospitality, healthcare, and other sectors report feeling:

• Unsafe or anxious.

• Humiliated if footage is shared widely.

• Distrustful of management if not properly supported.

Internal Non-Consensual Filming

While many cases focus on customer behaviour, employers themselves must tread carefully; office CCTV and internal recordings can also constitute non-consensual filming if they’re not introduced and communicated correctly.

Employers must have a clear, legitimate reason for installing cameras and must consult with staff, conduct impact assessments, and ensure transparency about what is being recorded and why.

Employer Responsibilities

Under UK employment law, employers have a duty to protect staff from harassment and ensure a safe working environment. This includes:

• Clear policies on workplace filming and social media use.

• Staff training on handling incidents.

• Supporting employees who are filmed without consent.

• Engaging with platforms to request removal of harmful content.

Need help practical next steps or reviewing your workplace policies? Contact us today.